Return

 

Return Policy

At Fenis Senior Coloring Book, we take great care to ensure your order arrives in perfect condition. Because our coloring books are a physical, consumable product, we do not accept returns for buyer’s remorse or change of mind. However, if your book arrives damaged or defective, we’ll make it right.

Eligibility

• Must report damage or defect within 14 days of delivery.
• Item must be unused (aside from inspecting for damage).

How to Request a Replacement

Email us at info@shopfenis.com with:

• Your order number
• A brief description of the issue
• Clear photos showing the damage or defect

 

1. We’ll review your request and — once approved — send you a prepaid return shipping label.

What Happens Next

• Return Label Sent: Within 1 business day of approval
• Replacement Shipped: Immediately upon receipt of the returned item (typically within 2 business days)
• Confirmation: You’ll receive tracking information for both return and replacement shipments

What We Don’t Cover

• Lost or stolen packages (please file a claim with the carrier)
• Wear from normal use
• Returns due to ordering the wrong item

If you have any questions about our return policy, don’t hesitate to contact us at info@shopfenis.com. We’re here to help ensure you enjoy every page of your Fenis Senior Coloring Book!